Important Information





Lots purchased online with will attract an additional charge, on top of the 18% buyers premium, for this service in the sum of 4.95% of the hammer price plus VAT at the rate imposed.    Please note that there is an additional 2% charge for International credit card payments  and no extra charge for those paying by debit card.


Depending on your location P&P can arranged for most items (excluding medium-large paintings incl: Framed and Glazed. Furniture, Cartons of goods, etc., also depending on weight).

UK                       -              Special delivery

Europe                 -              Tracked and signed

Other areas          -              Tracked (possibly signed, depending on local arrangements)

Each item is weighed to establish shipping cost and an additional small amount is added for packaging.    Alternatively contact or Mailbox


Payment for goods over £250 should be arranged by bank transfer, items under £250 can also be paid by debit card. 

You will be sent a winning bidders notification email within 24-72 hours of the sale which will include details of how to pay. The card details you register with are not passed on to us. 

The accounts office is open from 9.30am-5.00pm Monday - Friday - tel 01392 256256

All goods are to collected and paid for, after which a storage fee of £3.40 + VAT per lot per day, or, £10.00 + VAT per day for multiple lots will apply. (please see Queens Roads web site for further information) 


Terms and Conditions

1.An 18% Buyers Premium and VAT is added to the hammer price and charged on all items bought.

2.Value Added Tax (VAT) will be charged on the full hammer price where an item is marked (*) in this catalogue.

3.Purchasers must ensure that sufficient people and adequate transport are sent for collection of heavy goods.

4.All electrical and mechanical items are tested for electrical safety to D.T.I requirements but are sold as they stand, i.e., without any guarantee or warranty.

5.No warranty is given that any second-hand motor vehicle sold is in roadworthy condition at the time of sale and purchasers of vehicles will be asked to sign an undertaking upon purchase that such vehicle will, if necessary, be put into good and roadworthy order by purchasers at their own expense before use on a road in Great Britain.

6.Whilst we endeavour to ensure that our catalogue descriptions are correct, they should be treated as a guide. Purchasers much check that the lot they intend bidding for is as per catalogue description and satisfy themselves of that BEFORE making a bid. At the fall of the hammer the onus is on the purchasers to secure his/her own goods.

7.All purchases must be removed from the sale room by 5pm on the following day after the sale.

8.Standard Conditions of Sale can be seen by clicking “Conditions of Sale” from the navigation bar or can be viewed at the sale room. You are strongly advised to read these.

9.Our commission rates  for vendors are 15% + VAT, with a minimum charge of £10 per consignment. Electrical safety charges apply.

10.Upholstered furniture must contain the necessary information label stating that the items meet with the filling requirements and are both cigarette and match resistant, as required by the D.T.I. In addition, electrical appliances will only be accepted if they are deemed by auction room staff to be saleable and they meet the required safety plug regulation standards. A charge is made for the testing of electrical items.

11. Items for inclusion in one of our Auctions need to be delivered to the auction room, or arranged for collection, on the Thursday, Friday or Monday after the previous sale and to be certain there is room to include them in the sale, items should be booked in, in advance. For delivery on other days it is essential that items are booked on 01392 256256.

12. Clients money is held in the Queens Road Auctions Clients account at Nat West Bank 59 High Street Exeter. No Interest is received on this account.