Important Information

Heliers can post non fragile items worldwide using our in-house service, Larger items or large quantities of goods can be delivered at our convenience within the UK, all breakable items must now be shipped via Mailboxes who can be contacted on the following email address -

Terms & Conditions

General Conditions of Sale 

1. Classification 
In these Conditions, Heliers Auctions, who act only as Auctioneers and Agents for the Vendor, are called ‘the Auctioneers’ and the representative of Heliers Auctions conducting the auction is called ‘the Auctioneer’. 

The ‘hammer price’ means the price at which a lot is knocked down by the Auctioneer to the Buyer. The ‘total amount due’ means the hammer price in respect of the lot sold together with any premium and Value Added Tax chargeable, and additional charges & expenses due from a defaulting buyer under Condition 10 below. 

2. General 
(a) Agency. The Auctioneer sells as Agent for the Seller and as such is not responsible for any default by Seller or Buyer. The Auctioneers do not guarantee the title of any Lot or Lots sold by them and will not be responsible for any defects in such title. They accept no responsibility in connection with the commissioning of members of their staff to bid for Lots on behalf of intending Purchasers. 
(b) Description. Every Lot is sold with all faults and errors of description and the Auctioneers disclaim, for themselves and for the Seller, all responsibility for authenticity, attribution, age, origin, provenance, date, condition, quality or estimated selling price. All statements on such matters, whether printed in the catalogue or made orally, are statements of opinion and not representations of fact. Buyers are deemed to have satisfied 
themselves on authenticity, condition, etc., before bidding and no-one in the Auctioneer’s employment has authority to make any representation of fact. All statements in the catalogue as to any such matters are statements of opinion and are not to be taken as, or as implying, statements or representations of fact. 
(c) Bidding. The Auctioneer has absolute discretion to divide any Lot, to combine any two or more Lots, to withdraw any Lot, to refuse bids, to regulate the bidding or cancel the sale without in any case giving any reason. S/he may bid on the Seller’s behalf for all goods which are being offered subject to reserve or at the Auctioneer’s discretion. Where there is no reserve either the Seller or his/her Agent (who may be the Auctioneer) has the right to bid on the Seller’s goods. All intending purchasers must register their name & address with the auction staff and obtain a bidding number. 
(d) Fall of the Hammer. The highest Bidder shall be the Buyer. If any dispute arises, the Auctioneer has absolute discretion to settle the dispute or to re-offer the Lot. 
(e) Auctioneer’s Statement. All Conditions, Notices, descriptions, statements and other matters in the catalogue and elsewhere concerning any Lot are subject to any statements modifying or affecting the same made by the Auctioneer from the rostrum before accepting any bid for the Lot. 
(f) Increments. Bidding increments shall be at the Auctioneer’s sole discretion 
(g) Entry. We shall have the right at our discretion, to refuse admission to our premises or attendance at our auctions by any person. 
(h) Endangered Species Laws. In accordance with international laws, any item on the Endangered Species List (eg ivory, rhino horn, etc), of whatever date, requires re-export permits for bidders outside the European Union. Some countries also require import permits. Heliers Auctions cannot be held liable if a purchaser buys a lot that comes within this field and then import / export licences cannot be arranged. Certain countries, particular 
ly the USA, have their own Endangered Species Act and possession of, or being involved in a commercial transaction with, any item on this list can be a Criminal Offence for a citizen of such a country. It is the potential buyer’s responsibility to check Federal, or other, Regulations before bidding on any lot affected by these or similar regulations. (No licence is required to sell or advertise pre-1947 items within the European Union). 

Conditions Mainly Concerning Buyers 

3. Premium 
The Buyer shall pay to Heliers Auctions the hammer price together with a premium (at the rate detailed below) together with Value Added Tax at the standard rate on the premium, agrees that the Auctioneers, when acting as Agents for the Seller, may also receive commission from the Seller in accordance with Condition 23 and acknowledges the Auctioneer’s right to retain the premium payable by the Purchaser. 

Rates of premium for buyers are: 18% 

4. Live Internet Bidding 
Heliers Auctions offer an on-line service via & for bidders who cannot attend the sale. In completing the bidder registration and providing debit/credit card details, unless alternative arrangements are agreed with Heliers Auctions, the Buyer: 
(a) authorizes Heliers Auctions to charge the debit/credit card in part or full payment, including all fees, for items successfully purchased in the Auction via &; and 
(b) confirms that s/he is authorized to provide these credit/debit card details to Heliers Auctions through &; and 
(c) agrees that Heliers Auctions are untitled to ship the goods to the cardholder name & address provided in the Fulfilment of Sale particulars. 

Please note that any lots purchased via will be subject to an additional 3% commission plus VAT at the rate imposed on the hammer price or a £3 charge. Lots purchased via service will be subject to an additional 3% commission plus VAT at the rate imposed on the hammer price. The Buyer agrees that the Auctioneers, when acting as Agents for the Seller, may also receive commission from the Seller in accordance, and acknowledges the Auctioneer’s right to retain the premium payable by the Purchaser. 

5. Payment 
Payment must be made within 48 hours of the end of Auction. Heliers Auctions accept payments by Cash and Debit Cards without charge. UK Credit Card payments are accepted, subject to a 3% surcharge. Cheques are accepted ONLY by prior arrangement and will require clearance before goods are taken. 

6. Inspection 
Each Buyer by making a bid for a Lot acknowledges that s/he has satisfied him/herself fully before bidding by inspection or otherwise as to all the sale conditions, the physical condition of and description of the Lot including but not restricted to whether the Lot is damaged or has been repaired or restored. 

7. Ownership 
The ownership of the Lot purchased shall not pass to the Buyer until s/he has made payment in full to the Auctioneers of the total amount due, but each Lot is at the sole risk of the Buyer from the fall of the hammer. 

8. Removal of Purchases 
No purchase shall be claimed or removed until the Buyer’s account has been paid in full. All Lots shall be paid for and removed at the Buyer’s risk & expense by the time stipulated in the catalogue. Failing this the Auctioneers shall not be responsible if Lots are lost, stolen, damaged or destroyed and all Lots not so removed shall remain at the risk of the Buyer. The Buyer shall be responsible for any removal, storage and insurance charges on any Lot not taken away by the time stipulated. All damage done to the premises or to any Lots by the removal of any of the goods shall be paid for by the Purchaser of the goods. No Lots can on any account be transferred to another Purchaser. 

9. Packaging and Handling 
The packing and handling of purchased Lots by the Auctioneer’s staff are undertaken solely as a courtesy to clients. In no event will the Auctioneers be held responsible for damage incurred by their packing or handling of sold Lots. 

10. Non Payment/Collection 
Any Lots not paid for and collected by the time stipulated may be removed for storage, the charge to be payable by the Buyer. If they are not paid for and collected within seven days of the sale, the Auctioneer may re-sell them by auction or privately without notice to the Buyer. The deficiency, if any, attending such re-sale together with warehouse and other charges shall be made good by the defaulter at this sale together with interest at 2% above Lloyds Bank plc base rate upon the price of any Lot which has not been paid for within 48 hours of the sale. Any money deposited in part-payment shall be held by the Auctioneers on account of any liability of the defaulter to them or to the Seller. 

11. Commission Bids 
Commissions given other than in person (eg by telephone) are accepted at the sender’s risk and must be confirmed either in writing or by telephone. Telephone bidding is a free service, subject to a minimum bid of £250. Heliers Auctions holds no responsibility for wrong bids put on the book either on the side of the Buyer or Seller. 

12. Principal 
Every Bidder shall be deemed to act as principal unless the Auctioneers acknowledge in writing that s/he acts as Agent on behalf of a named principal. 

13. Forgeries 
Notwithstanding any other terms of these Conditions, if within fourteen days after the sale, Heliers Auctions receive from the Buyer of any Lot notice in writing that in his view the Lot is a deliberate forgery and within twenty-one days after such notification the Buyer returns the same to the Auctioneers in the same condition as at the time of sale and by producing evidence, the burden of proof to be upon the Buyer, satisfies the Auctioneer that considered in the light of the entry in the catalogue the Lot is a deliberate forgery, then the sale of the Lot will be rescinded and the purchase price of the same refunded. In the event of a dispute then the matter shall be settled by arbitration, the Arbitrator to be nominated by the President of the Royal Institution of Chartered Surveyors. Both the Buyer and the Vendor agree to be bound by the decision. A Buyer’s claim under this Condition shall be limited to any amount paid in respect of the Lot and shall not extend to any loss 
or damage suffered or expense incurred by him/her. The benefit of this Condition shall not be assignable and shall rest solely and exclusively in the original Buyer. 

Conditions Mainly Concerning Sellers 

14. Title 
The Seller warrants to the Auctioneers and to the Buyer that s/he is the true owner of the property or is properly authorized to sell the property by the true owner and is able to transfer good and marketable title to the property free from any third-party claims. The Seller will indemnify the Auctioneers, their servants & Agents and the Buyer against any loss or damage suffered by either in the consequence of any breach of this condition. 

15. Instructions 
As Heliers Auctions are Auctioneers, all goods delivered to their premises will be deemed to be delivered for sale by Auction unless otherwise stated in writing and will be catalogued and sold at Heliers Auctions discretion and accepted by them subject to all the Sale Conditions. By delivering the goods to Heliers Auctions for inclusion in their auction sale, each Seller acknowledges that s/he has accepted and agreed to be bound by all these Conditions. 

16. Collection 
Heliers Auctions will, if requested in writing, instruct a contractor on the Seller’s behalf in their capacity as Agents. The Auctioneers disclaim all responsibility for loss or damage to goods or for unauthorized removal of goods and for damage to premises caused by the contractor who should be insured for such risks. The remover’s charge will be deducted from the proceeds of sale. 

17. Loss or Damage 
The Auctioneers disclaim all responsibility for loss or damage to goods or for unauthorized removal of goods unless caused by the direct negligence of their employees. 

18. Storage 
The Auctioneers reserve the right to store or arrange for the storage of goods delivered to them for sale either on their own premises or elsewhere at their sole discretion. They exempt themselves from any liability for loss or damage to goods delivered to their salerooms without sufficient sale instructions and reserve the right to make a storage charge for such goods. There is a charge for goods stored. 

19. Right to Sell 
Sellers will be charged for goods left on the premises if the Seller has been requested to remove them and if the goods are not removed within seven days of such request. The Auctioneers reserve the right to sell the goods to defray costs and storage charges. 

20. Reserves 
The Seller shall be entitled to place prior to the auction a reserve on any Lot, being a minimum hammer price at which that Lot may be treated as sold. The reserve once placed by the Seller shall not be changed without consent of the Auctioneers. The Auctioneers may at their discretion accept bids for 90% or more of the reserve. They may also sell at a hammer price of less than 90% of the reserve, but in any such case the sale proceeds 
to which the Seller is entitled shall be the same as they would have been had the sale been at 90% of the reserve. In the event of any reserve price not being reached at auction, the Auctioneers are empowered to sell by private treaty after the auction, at 90% or more of the reserve price, as long as the goods remain on their premises. 

21. Commission and Expenses 
The Seller authorises the Auctioneers to deduct commission at the stated rate and expenses where applicable from the hammer price and acknowledges the Auctioneers’ right to retain the premium payable by the Buyer in accordance with Condition 3. The Seller’s Commission is set on the hammer price as follows: 15% commission. In addition there is an Insurance charge of 1.5% on all sales, and a Lotting / Catalogue fee of £3.00 on all items in General Sales. Value Added Tax is payable on all the above charges. 

22. Insurance 
The Auctioneers will insure property (other than motor vehicles) consigned to them for sale. Such insurance will be at the expense of the Seller and will be against the risks of fire, theft following forcible entry and water damage (but not against accidental breakage or damage). The value of the goods so covered shall be the gross amount realized, or in the case of unsold Lots the best bid, or in the case of goods withdrawn prior to the sale that which specialized staff of Heliers Auctions shall in their absolute discretion estimate to be the auction value of such goods. Heliers Auctions shall not be responsible for damage to or the loss, theft or destruction of any goods not so insured upon the owner’s written instructions. Heliers Auctions shall not be responsible for accidental breakage, loss or damage howsoever caused unless directly caused by the negligence of their employees. 

23. Rescission 
If before the Auctioneers remit the sale proceeds to the Seller, the Buyer makes a claim to rescind the sale under Condition 13 if appropriate and the Auctioneers are of the opinion that the claim is justified, they are authorized to rescind the sale and refund to the Buyer any amount paid to the Auctioneers in respect to the Lot. 

24. Payment of Sale Earnings 
Payment will normally be sent to the vendor approximately twenty-eight days after the sale by Bank Transfer (preferable) or cheque, subject to the appropriate deductions regarding commission, insurance, expenses & carriage, where necessary. The Auctioneers shall not be liable for payment to the vendor until they themselves have received full payment from the Buyer. 

25. Protection 
The Seller shall duly indemnity Heliers Auctions against any claims in connection with any goods sold by Heliers Auctions on the Seller’s behalf. 

26. Electrical Goods 
These can only be sold if inspected beforehand by an electrician and issued with a safety certificate (PAP Testing). We can arrange this and the cost will be deducted from sale proceeds. 

27. Withdrawn Lots 
Any lots withdrawn by the vendor prior to auction may be subject to charges at the auctioneers’ discretion. 

28. Entries and Quality 
The Auctioneer reserves the right to refuse or regulate entries. 

29. Upholstered Furniture 
Modern upholstered furniture are accepted for sale only if bearing manufacturer’s labels complying with current regulations.