Important Information
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Terms & Conditions
HOW TO BUY
At North Coast Auction Rooms we would like to make your buying experience an easy and enjoyable one. Our auction house team are always on hand to offer assistance to any query you may have. We offer a variety of ways to bid at our auctions, you can experience the auction in person, place absentee bids or bid by telephone. We also use online bidding so that you can bid from the comfort of your own armchair!
Here we explain the whole process of buying at auction:
Viewing in person
We encourage buyers to view our auctions and lots in person, if possible. We are open for public viewing on the Thursday to Friday (10:00am – 8:00pm) prior to the auction.
The auction commences at 11:00am and we are open on the morning of the auction from 9:00am - 10:55am
Viewing online
All our auctions are listed and fully illustrated online, here on our own website and the-saleroom.com. Additional images or further information and condition reports can be requested by emailing us with your request to office@northcoastauctionrooms.com
Estimates & Reserves
All lots are accompanied by an auction estimate as a guide to potential purchasers. Some lots will carry reserves, this is the figure which the lot cannot be sold below. Reserves will not be higher than the lower figure of the estimate, but can be set below it. Reserves are not printed in the catalogue or listed on any online auction service.
Condition reports
We recommend that potential bidders inspect lots in person. Where this is not possible condition reports on specific lots can be requested from North Coast Auction Rooms. Condition reports are opinions to be used as a guide and are not guarantees. Reports can be requested from office@northcoastauctionrooms.com Please do not leave bids until you have received your requested condition report.
Please be aware that we receive a large volume of condition report requests prior to an auction and while we aim to reply to all lot enquiries as efficiently as possible, we may not be able to provide reports until closer to the auction.
Catalogue and sale room amendments
Lot estimates and descriptions are arranged prior to the auction and may be subject to change. Amendments are announced prior to the auction, a list of these is available from reception or the main office.
Buyers Premium and charges
All purchases are subject to buyers premium at 15%. The final price that you pay is the hammer price (the value you bid at the auction), plus the buyers premium.
Please note that any lots purchased via the-saleroom.com live auction service will be subject to an additional 3% commission charge + VAT at the rate imposed on the hammer price
There is a minimum buyers premium of £1.50.
If you are successful in buying via thesaleroom.com an additional 3% (live bidding fee) will be added to the hammer price
Credit Card payments will be subject to an additional 2% charge on the final total, debit cards incur no additional charge.
As a general rule any cheques tendered will need to be cleared before removal of the goods is permitted.
Registration
Buyers can register to bid at any time prior to the auction. Please be aware that we recommend buyers allow ample time for this process especially on the morning of the auction which can be very busy.
First time bidders will be kindly asked to supply identification to register for an auction. Buyers who are unable to register in person for any bidding method can submit documents via email office@northcoastauctionrooms.com
- Photo driving licence or Government issue passport
- Proof of address i.e Utility bill or bank statement dated within the last 3 months.
North Coast Auction Rooms reserve the right to request a deposit on condition of allowing a buyer to bid or ask you to provide a bank reference. We may, at our discretion, refuse a bid(s)
Shipping
We are happy to ship smaller items via Royal mail, but will charge a standard fee of £5 + the cost of postage.
We can also recommend couriers & shipping companies for larger items, worldwide.
As we are small Auction House, we aim to ship all of our items with 10 working days of payment.