Important Information

Viewing on the Auction Day

When viewing on the auction day you will need to fill in a viewing form with your name and address.
Once registered, staff will then provide items for you to view.
We ask that customers wait until 12noon, 21st September before making post-sale enquires as information will not be available before that time.

Invoices will be sent out as soon as possible.

Our Email is: admin@jamesandsonsnorfolk.com
Our Telephone is: 01328 855003

We will try our very best to answer any enquiries during this time but ask for your patience in this matter. 

With Kind regards to everyone in these trying times. 
David James

Terms & Conditions

Terms & Condition for Buyers

Payment
For those attending the sale we ask that all lots are paid for in full on the day of sale.

Our terms are cash, credit card or debit card. We are unable to accept cash payments in excess of £5000. Cheques must be cleared before the removal of goods.

Please note *there is an extra 6% to pay on all purchases made via the-saleroom.com, including live and absentee bids.*

Estimates

Estimates are designed to help buyers gauge what sort of sum might be involved for the purchase of a particular lot. They are in no case definitive.

Buyers Premium

Buyers to pay a premium of 20% on the hammer price of each lot purchased.

Further Conditions

Further conditions apply, such as; Commission Bidding, Telephone Bidding & Online Bidding (through www.the-saleroom.com).  Full terms and conditions are available to view on our website at www.jamesandsonsauctioneers.com or in our offices (address at bottom of page).

Returns Policy

We do not accept any returns on specifically German medals and Militaria. These items are considered ‘sold as seen’ and should only be bought in full knowledge and acceptance of these terms. Neither do James and Sons accept returns of bulk lots. Please ensure you have viewed items thoroughly.

Caveat Emptor
The buyer must fully satisfy themselves as to the description, genuineness; condition or value of any lot(s) and shall not rely upon Catalogue, images or upon any statement made by James and Sons regarding any lot.