General delivery information available from the auctioneer
We are not professional packers or shippers, though will try our upmost to pack items in a correct way which will ensure items arrive safely, however Hansons Auctioneers will not be held responsible for making any claim. There are some items that due to their nature, size or weight we cannot post out, though we can recommend couriers who you can arrange to pick the item up from our saleroom, they will also be able to insure some items which we are unable to insure. (These items are noted at the bottom of this page). Items are sent out a minimum of a week after the sale, and cannot be sent for a specific date, or sent by a specific method.
Items sent in the UK:
** NEW POSTAGE UPDATES PLEASE READ** Hansons now only send parcels using 1st class signed for or Special Delivery 1pm, because the Royal Mail now collect directly from our auction rooms due to the large amount of parcels we send out after a sale. We no longer take UK parcels to the Post Office ourselves.
The MAXIMUM parcel size we send out to the UK with our in-house service is 46CMx 46CM x 61CM, and weighing up to 10KG.
If your item does not fit comfortably in this size box, we will ask that you use another courier.
Our postage charge for our in-house service to the UK start at £12-plus VAT per parcel, clients shall be quoted after the sale once we have weighed and measured goods and looked at insurance. We are unable to quote overseas parcels before the sale as need to take hammer price into consideration, please contact us after you have purchased the item.
Ceramics and glass items to the UK. Please note due to the maximum size of our boxes we struggle to pack larger amounts of ceramics and glass. We prefer not to send more than two medium pieces of ceramics or glass (for example two medium sized vases), or up to six smaller ceramics or glass (for example small figurines) per box. If we are unhappy that items are too fragile and are likely to break we shall recommend you use a courier to pack and insure them properly. We thank you for your understanding with this, and of course we do try to assist as many clients as we can. We do this to help minimise breakages, especially on more expensive pieces.
Items sent overseas:
**Please note we will not send glass or ceramics items overseas** - Due to their breakable nature.
We shall look at items on an individual basis. Depending on worth, the item and the country the item is to be sent to. Only small and non-fragile items will be considered for in-house postage. Please note if we decide to post items abroad, ALL CLIENTS WILL BE REQUIRED TO EMAIL US A DISCLAIMER, ACCEPTING RESPONSIBILITY FOR BREAKAGE OR LOSS OF THESE PARCELS, HANSONS WILL NOT PAY OUT FOR ANY CLAIM AGAINST PARCELS SENT ABROAD. They are posted at your own risk
**We recommend overseas clients, use specialist couriers Mailboxes or Advance Forwarding to send their items.**
Items which CANNOT be sent by Hansons Postage (please use your own specialist courier to collect):
WEAPONS (guns, knives, swords etc.) Even though some other auction houses do agree to post these, Hansons do not post any weapons in house, UK or abroad. We will pack these items only.
ALCOHOL higher than 70%
PERFUMES classed as flammable
Hansons Auctioneers reserve the right to not post an item if it falls in between any of the guidelines, and they deem it unfit to be posted.
Recommended Couriers which can insure all items:
Mail Boxes Etc. Nottingham +44 (0)1159 472 779 www.mbe.co.uk/nottingham
IJK Couriers (Contact Ian Kent) 07917500522 www.ijkcouriers.co.uk
Advance Forwarding +44 (0)1332 865 656 www.advanceforwarding.co.uk
Please click on the link below for comprenhensive infomation regarding shiping: