General delivery information available from the auctioneer
Busby will provide a limited in house postage service under provision that the item does not contravene any of Her Majesty's Post Office regulations; that it does not require any specialist packaging and is suitable for sending; any postage will be undertaken entirely at the auctioneer's discretion and at the purchaser’s expense agreed in advance. Busby will not be party to any claims resulting from postage. No parcel is mailed until at least a week after the sale. All request for deliveries should be emailed to firstname.lastname@example.org stating that you accept liability for any breakage. Although the smaller parcels are insured to £500 this just covers loss of parcel rather than breakage and we cannot be responsible for breakages by Royal Mail/ Parcelforce once the parcel has left us. Larger parcels are not insured due to Parcelforce's term and conditions.
All items sent incur a £10 + VAT admin charge to cover the time taken to pack the items and take them to the Post Office. On top of this postage is charged at cost, starting at £7.
Small items like coins and jewellery are sent Special Delivery in a jiffy bag at a minimum cost of £17 + VAT. This includes insurance up to £500 and the admin fee.
Small boxes or larger items cost a minimum of £25 + VAT (including admin fee) and are sent Parcelforce 48. Larger items are priced according to weight and size but we will not send anything that cannot be easily carried by one person. Items sent by Parcelforce 48 are not insured.
In addition we do not send fragile items or glassware, including the glass in framed pictures. If you require a picture to be sent the glass will need to be removed first.
If you would like to use your own courier service but require us to pack the items, a £10 + VAT admin fee will be charged.
If you prefer to arrange your own collection where the item is packed by the specialist courier, below is a link to carriers in our area. They usually collect on a fortnightly basis, but they can take up to one month to collect the items.
If you prefer to arrange your own collection, below is a link to carriers in our area:
Pack and Send
0845 465 0564