TERMS AND CONDITIONS
1. CAPACITY. G A Key act only as auctioneers and agents for the seller and the representative of G A Key conducting the auction is the 'Auctioneer'

2. The offices of G A Key are at 8 Market Place, Aylsham, Norwich, Norfolk NR11 6EH and the Salerooms are situated at Palmers Lane, Aylsham, Norwich, Norfolk (hereinafter known as 'the Site')

GENERAL CONDITIONS
3. G A Key reserve the right at their sole discretion to:
3.1 refuse admission to and/or eject from the site, any person or persons
3.1.1 withdraw any lot
3.1.2 alter the arrangement of any lot, and if deemed necessary amend the description of any lot
3.1.3 sell two or more lots as one lot or in any way they may think proper
3.1.4 regulate the amount of any bidding
3.1.5 refuse the bid of any person or persons

4. The highest bidder at the fall of the hammer shall be the buyer, except where it is clear to the Auctioneer that a dispute has arisen.

5. In cases where a dispute arises the Auctioneer will try to resolve the matter to the parties' satisfaction. If a dispute arises, at or immediately after the fall of the hammer of any lot, the Auctioneer, will immediately re offer the lot if in his reasonable opinion it seems appropriate.

6. The Auctioneer acts in every respect relating to Goods, and the sale thereof as agent only of the person(s) by whom the Auctioneer is authorised to sell such Goods as may have been deposited with him for that purpose (hereinafter referred to as 'the Seller')

7. Each lot put up for sale may be subject to a reserve price which will have been determined by the Seller and communicated to the Auctioneer prior to the auction. The Auctioneer may bid on behalf of the Seller for all goods which are being offered subject to reserve or at the Auctioneer's discretion

8. CATALOGUE AND OTHER DESCRIPTIONS
8.1 G A Key take great care to ensure that any statements as to attribution, age, date, origin, provenance and condition are reliable and accurate but it should be noted that all such statements are skilled opinions prepared with due care, if provenance (written or historical fact) cannot be produced

8.2 G A Key reserve the right, in forming their opinion to consult any expert or authority they consider to be helpful in making their decision bearing in mind the statements made in condition 8.1 above (no charge for this service will be made to any person or vendor) and the decision of the skilled expert need not be relied upon

8.3 All conditions, notices, descriptions, statements and other matters in G A Key's catalogue and elsewhere concerning any lot are subject to any statements modifying or affecting the same made by the Auctioneer from the rostrum prior to any bid being made or accepted

8.4.1 G A Key both for themselves and for the Seller of each lot point out that the following expressions have the meaning ascribed to them below:

8.4.2 The full name(s) or recognised Designation of an artist stated i.e. 'Claude Monet' In the opinion of G A Key the work is by the artist specified

8.4.3 'Attributed to' In the opinion of G A Key the work is probably by the artist in whole or in part

8.4.4 The Surname of an artist In the opinion of G A Key the work is possibly by the artist or his studio

8.4.5 'Circle of' In the opinion of G A Key the work is of the period of the artist and showing his influence

8.4.6 'Follower of' In the opinion of G A Key the work is executed in the artist's style but is not necessarily by a pupil

8.4.7 'Manner of' In the opinion of G A Key the work is executed in the artist's or school's style but of a later date

8.4.8 'After' In the opinion of G A Key the work is a copy (of any date) of a work of the artist

8.4.9 Bears 'Signature/Date/Label/Stamp' etc In the opinion of G A Key the work may or may not be that of the artist, make, period or of that date etc

8.4.10 'A/F' The work is as found (or all faults)

8.4.11 'Style' In the opinion of G A Key the work is a copy of an earlier period but of that design

9. DAMAGE OF LOTS DURING VIEW OR SALE AND DAMAGE TO SITE
Damage cause by any person to the Premises by the removal of lot or lots, or by any other cause, shall be made good by him/her at a sum to be agreed between parties after reasonable discussion. The Auctioneers will consider any reasonable offer or approach to settle the matter.

10. Any person willfully or accidentally breaking or damaging lots during a View Day or Sale Day will be responsible for any loss or damage.

11. BUYER'S CONDITIONS
11.1 Sufficient time is given for inspection of each lot, by G A Key and it is recommended that the potential buyer will have satisfied himself by way of inspection, as to the physical condition and description of such goods/works

11.2 Commission bids will be accepted by G A Key but the buyer should if possible inspect the particular works/goods and satisfy himself as to the physical condition and description before submitting such a bid. Commission bids will be treated in the strictest of confidence by GA Key. A bid communicated to the Auctioneer at the time of the sale shall always take preference to a commission bid of the same value.

11.3 Any prospective buyer can request a Condition Report and GA Key will use best endeavours to ensure that all details are recorded as accurately as possible. The Condition Report will be prepared by one of the Salesroom Personnel employed by G A Key, such a report will be carried out with reasonable care and skill. Such a request can be made by telephone fax or email. Please request images or condition reports at least 24hrs before sale.

11.3.1 The ownership of the goods/works shall not pass to the buyer until payment has been made in full and will be held by the Auctioneer until that time, subject to the provisions of clause 12.3, 12.4 and 12.5 below

11.4 Any person wishing to bid in the sale may be required to register prior to commencement of sale:
11.4.1 his full name
11.4.2 his address and contact telephone numbers

11.5 The sale of any lot will be deemed to include any VAT (where applicable) unless due notice is give in G A Key's catalogue and/or by the Auctioneer at time of sale

11.6 ARTIST'S RESALE RIGHTS (droit de suite) in addition to our normal buyer's premium of 15% (plus VAT) a commission of 4% (no VAT) will be payable on resale works by living artists on pictures making over one thousand euros.

Such lots are usually marked with an '*', this will be payable by the purchaser of the picture, if you are unsure as to whether a lot may attract this premium, you must ask the auctioneer before bidding. Further details are available from the auctioneers on request.

PAYMENT, PREMIUM AND REMOVAL
12.1 G A Key will accept payment by cash or by the buyer's own personal cheque supported by an appropriate cheque guarantee card. In the event that the total amount due exceeds the guarantee card limit, the buyer must produce to G A Key an appropriate banker's reference. Payment by most credit or debit cards is acceptable - VISA, MASTERCARD, SOLO, MAESTRO are accepted. Please note we do not accept American Express, and credit cards are subject to a surcharge of 2.35% including VAT of the total amount due, debit cards do not attract any surcharge.

12.2 The buyer shall pay a premium of 15% plus VAT (at the current rate) on all lots (or as advised by the Auctioneer prior to any auction taking place). The buyer acknowledges and agrees that G A Key will receive from the Seller commission on the sale of any lot, in addition to the premium.

All lots should be paid for and collected within 7 days of the auction sale date. Payment may be paid with a debit or credit card over the phone (2.35% additional charge for credit cards).

12.2i Online Bidding
G A Key offer for this sale an online bidding service via the-saleroom.com for which you will be charged an additional 3% + VAT on top of the normal Buyer’s Premium of 15% (+VAT)

In completing the bidder registration on www.the-saleroom.com and providing your credit card details and unless alternative arrangements specifically agreed before the commencement of the sale with G A Key you:
1. authorise G A Key, if they so wish, to charge the credit card given in part or full payment, including all fees, for items successfully purchased in the auction via the-saleroom.com at any time of their choosing, and
2. confirm that you are authorised to provide these credit card details to G A Key through www.the-saleroom.com and agree that G A Key are entitled to ship the goods to the card holder name and card holder address provided in fulfilment of the sale.

Please note that any lots purchased via the-saleroom.com live auction service will be subject to an additional 3% commission charge + VAT at the rate imposed on the hammer price


12.3 Subject to any arrangements made in writing with G A Key prior to the sale no lot shall be removed or claimed until payment of the total amount due has been received by G A Key. Storage charges at the rate of one pound per day for each lot left in storage will be applied, starting 7 days after the Auction date if the lot(s) have not been collected, and after reasonable consideration and discussion with the Purchaser. Collections can normally be made (providing full payment has been received) during or at conclusion of the sale or during the hours of 9am - 1pm and 2pm - 4.30pm on Tuesdays to Fridays inclusive and 9am - 12 noon on Saturdays. Please ring ahead (01263 733195) to make sure this will be the case when you intend to collect.

12.4 Lots not paid for and not removed from the Salerooms within a reasonable time following the sale (which shall be within twenty eight days following the sale) or without prior arrangement with G A Key or for other good reason, may be resold by auction or privately with due notice given to the buyer if name and address are available on the Auctioneers records

12.5 G A Key disclaim all responsibility for accidental breakages, loss or damage to lots howsoever caused when being removed from the Site by the Purchaser including unauthorised removal unless such breakage, loss, damage or removal is caused by the negligence of the Auctioneer or any employee of G A Key

12.6 The liability on the part of GA Key towards the buyer, howsoever caused shall be as accepted practice under English Law. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau.

13. DELIVERY AND PACKING
13.1 GA Key provide a delivery service to all buyers by arranging delivery of goods/works to the buyer's nominated address either personally or by a nominated carrier or by the postal service.

13.2 GA Key will make a charge for this service which will not include the postage and or delivery charge. The minimum charge for packaging shall be five pounds (£5.00), postage and delivery costs will be added to this charge. The charge for packaging will be determined by reference to the size of the works/goods and to the time spent (for more details see www.keysauctions.co.uk

13.3 GA Key will not make any arrangements for delivery unless and until the provisions of clauses 12.1, 12.2 and 12.3 have been complied with. The buyer is advised to request an estimate of the likely charges prior to or at the time of instructing GA Key to arrange delivery of the goods/works

14. COMPLAINTS AND FORGERIES
14.1 The buyer shall notify G A Key in writing as soon as practicable and within a reasonable time of the sale of any complaint that he has in respect of a lot and give good reason for his complaint. If G A Key agrees that the complaint is justified then G A Key will make a full refund subject to clause 12.7 above. In the event of a dispute the Buyer and G A Key will make all reasonable efforts to agree compensation, i.e. refunds and damages. If not possible then the Buyer can resort, if he wishes, to legal argument of a court of law

14.2 If a buyer's complaint is that the lot is a forgery G A Key will rescind the sale and compensate the buyer as per clause 14.1 subject to the following conditions:

14.3 The buyer must provide written proof of the forgery and evidence on which he relies, the number of the lot and the date of the auction at which it was purchased

14.4 The Auctioneers request that they are informed by the Buyer of the lot if he has passed on good ownership of the lot in dispute to another person

14.5 The buyer must prove that the lot alleged by him to be a forgery is the lot actually purchased by him through G A Key

14.6 A forgery means an imitation or copy intended by a person/persons to be a reproduction of the original and made to deceive, with regard to authorship, date or provenance, and provided that it is not shown to be such in the catalogue description at the date of the sale

14.7 Notwithstanding the above Clauses 14.1 to 14.6 inclusive the buyer should take into consideration the following point when making claims as to forgery: (i) the catalogue description at the date of the sale, as to whether it was fair and correct and produced with known and accepted practices at that time

15. SPECIAL CONDITIONS FOR BOOK AND MAGAZINE SALES
15.1 It should be noted that books and magazines can be affected by wormholes to margins etc or other damage not seriously affecting text such as foxing stains lack of blank leaves lack of plate lists supplements and any subsequently published volume. GA Key will use best endeavours to highlight and accurately describe such damage in the catalogue description and or other statements, where it is prominent and obvious. The buyer should satisfy himself as to the damage prior to bidding by inspection or by verbal report.

15.2 GA Key will highlight and describe as accurately as possible in the catalogue description and or other statements, any damage affecting text. The buyer should satisfy himself as to the damage by inspection or verbal report prior to bidding.

16. ELECTRICAL GOODS IN ANTIQUE AND COLLECTORS' SALES
16.1 The buyer acknowledges that the above electrical goods sold by auction by GA Key are offered for sale for HISTORICAL INTEREST AND/OR DISPLAY PURPOSES ONLY. The goods are NOT SUITABLE FOR CONNECTION TO MAINS ELECTRICITY SUPPLY and GA Key do not accept any liability for loss or damage incurred as a result of contravention of this clause unless such loss or damage was caused by the negligence of the Auctioneer or any other employee of GA Key

16.2 All electrical goods sold for historical interest and/or display purposes by auction by GA Key are sold untested and there are no warranties or guarantees as to working order or serviceability in respect of such goods. If the buyer intends to or purchases the goods for any reason other than historical interest and or display purposes he does so at his own risk and shall be solely responsible for ensuring suitability and safety of the goods by for example arranging for the goods to be checked and warranted by a qualified and competent electrician.

17. DISPUTES AND ARBITRATORS
If the amount of the dispute exceeds £5,000 and the Auctioneer and Buyer are unable to agree a figure for compensation, then the matter can be referred to any independent arbitrator agreed by both parties. The decision of the arbitrator shall be final and binding on both parties.